Product support

FollowReport Support

FollowReport is a web app for analyzing Instagram, TikTok, and X follower exports. It helps identify accounts that do not follow back, fans, mutual followers, and follower changes over time.

Need help?

Email support@followreport.com and include:

• The platform export you are using: Instagram, TikTok, or X.
• Your browser and device type.
• A short description of the issue.
• Screenshots if the problem is visual or export-related.

Export and upload issues

FollowReport depends on the official export format provided by each platform. If a report is incomplete, request a fresh export and make sure the followers and following files are included.

Subscriptions

Pro billing is handled through Stripe. Use the account dashboard on FollowReport to manage or cancel your plan.

Legal

Read the FollowReport Privacy Policy and FollowReport Terms for product-specific legal information.